![]() ![]() They roll their eyes and look at me like I'm a criminal. By the time I got out to my car I realized she must have thrown the receipt away because it wasn't in my bag. I didn't bother arguing with her because we were already holding up the line, which is embarrassing enough. I wanted to return it, still had the original receipt, but the sales girl made up a lie about how "I am not allowed to return holiday-related items after the holiday has ended." WHAT. I bought a "holiday related" bra but it didn't fit. Horrible experience in store and by phone with someone who is supposed to make things right. They will never get any more of my money for products that are already overpriced, and some lack quality. BETTER YET.DO NOT SHOP AT VICTORIA'S SECRET. In case the gift has to be returned or exchanged, you do not want the recipient to go through this.Or at least, I hope you don't. So to those of you who may be thinking about purchasing items from there for Christmas presents, please make sure you get a gift receipt. The PJs were in a Victoria's Secret box and bag. The way I took that was she was insinuating that it could have been stolen. The corporate "no customer service" rep actually indirectly indicated that they had no way of knowing that the product had even been purchased. Spend it where you are appreciated and treated with courtesy. I guess the reason I'm writing is because I am so infuriated and have never been so humiliated in my life as I was in the store, and to please warn others who may be thinking about shopping for their friends, family or loved ones at Victoria's Secret for Christmas or any other occasion. To me this is stealing from a customer by Victoria's Secret. That is not what my friend paid for the pajamas, plus all I want is just to EXCHANGE the size. She said it was $19.99 but she would give me a $34.99 credit in-store. I called corporate "customer no service", and was told that their policy is "without a receipt you are given the lowest price this product has been sold at". The purchase was made approximately 3 weeks ago.
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